Terms & Conditions
Chums & Cherubs custom make each product for you and can therefore not accept exchanges or returns.
If you have opted to include text on your charms, we will choose colors and a font to match with your photo. Since all our items are custom made we cannot accept returns or exchanges after our design and production stage has been completed.
Chums & Cherubs jewelry is handmade to order and can therefore take up to 7-10 days to be designed and handcrafted. We take your order in process as soon as it is placed and aim to ship it as soon as possible.
Chums & Cherubs supplies products under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of the Chums & Cherubs website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference.
